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FAQ2026-07-04T18:28:18+00:00

Frequently Asked Questions (FAQ)

What makeup services do you offer?2026-07-04T15:26:54+00:00

We provide professional makeup and hairstyling services for almost every occasion, including:

  1. Chinese Bridal Makeup & Hairdo (wedding day / pre-wedding)
  2. Malay Bridal Makeup & Hairdo (wedding day / pre-wedding)
  3. Indian Bridal Makeup & Hairdo (wedding day / pre-wedding)
  4. Bridesmaid Makeup & Hairdo
  5. Celebrity Makeup & Hairdo
  6. Cosplay Makeup (theme events, creative looks)
  7. Dinner Makeup & Hairdo (parties, weddings, annual dinners) 
  8. Engagement / ROM / Akad Makeup & Hairdo
  9. Fantasy Makeup & Hairdo (themed events, creative looks)
  10. Graduation Makeup & Hairdo
  11. Groom Makeup & Hairdo (wedding day / pre-wedding)
  12. Group / Family Makeup & Hairdo (events, celebrations)
  13. Halloween Makeup (themed events, creative looks)
  14. Kid’s Makeup & Hairdo (concerts, ballet, stage shows, birthdays)
  15. Lunch Makeup & Hairdo (lunch meeting, social gathering)
  16. Men’s Makeup & Hairdo (wedding day / pre-wedding)
  17. Party Makeup & Hairdo
  18. Personal Makeup & Hairdo (events, talks, interviews, profile shoot)
  19. Portrait Makeup & Hairdo (indoor/outdoor, fashion, personal, corporate)
  20. Prom Makeup & Hairdo
  21. Special Effect Makeup (themed events, creative looks, movie shoot)
  22. Stage Makeup & Hairdo (concerts, theatre, dance, etc.)
  23. Theatrical Makeup
  24. Manicure and Pedicure
  25. Tattoo Cover Up Makeup
Do your makeup artists travel to my location?2026-07-04T17:03:48+00:00

Yes. Our makeup artists provide convenient door-to-door makeup and hairstyling services throughout major cities in west Malaysia. Whether you’re getting ready at home, a hotel, office or event venue, our artists will come fully equipped with professional makeup products and hairstyling tools.

Which locations do you cover?2026-07-04T13:14:20+00:00

We serve clients throughout Malaysia, including Kuala Lumpur, Selangor, Putrajaya, Penang, Johor Bahru, Melaka, Negeri Sembilan, Perak, and Pahang. We also accept bookings in Singapore via Pro Makeup Artist Singapore website.

How do I book a makeup artist?2026-07-04T17:15:16+00:00

Booking is simple.

Simply contact us via WhatsApp at +60125881469 with:

  • Your name
  • Date of the occasion
  • Venue of the makeup
  • Nature of your event / occasion
  • Type of makeup required
  • Time to be ready
  • Number of persons

Alternatively, you can book directly by clicking on the “BOOK NOW” section on our website. Our consultant will check availability and confirm your booking as soon as possible.

How much do your makeup services cost?2026-07-05T05:45:05+00:00

Our makeup and hairstyling services are competitively priced, with Junior Makeup Artist services starting from RM300 and Senior Makeup Artist services from RM400 for most appointments in major cities and towns across Malaysia.

We believe in transparent pricing, so our rates are generally fixed with no hidden charges. However, a small transportation surcharge may apply for selected locations, such as Genting Highlands and other outstation areas, where our makeup artists are required to travel to and from Kuala Lumpur.

For bridal makeup, ROM makeup, Akad makeup, Halloween makeup, special effects (SFX) makeup, and fantasy makeup, cosplay makeup, pricing is customized based on your requirements. Factors such as the complexity of the makeup look, hairstyling, duration of the session, and any special requests may affect the final quotation. Contact us today for a personalized quote and let our experienced makeup artists create a stunning look tailored to your special occasion.

You can always view our pricing by clicking on the “PACKAGE & PRICE” section on our website

Why is hotel room makeup and hairstyling slightly more expensive than home service?2026-07-09T04:39:56+00:00

Our hotel room makeup and hairstyling appointments are charged RM50 more per booking compared to residential home appointments due to logistics and operating costs involved. Despite these additional costs, we bring the complete salon experience directly to your hotel room, allowing you to relax and enjoy the convenience of professional makeup and hairstyling without leaving your accommodation.

What is the different in between junior and senior makeup artist?2026-07-08T15:55:28+00:00

Our Junior Makeup Artists are professionally trained and capable of delivering elegant looks for various occasions. They are a great choice for clients seeking quality makeup at a more affordable rate, as they continue to develop their expertise under senior supervision but our Senior Makeup Artists are industry experts with extensive experience in bridal, event, and professional makeup. They are recognized for their precision, creativity, and ability to tailor each look perfectly to the client’s style and needs.

Ultimately, the choice between a Junior and Senior Makeup Artist comes down to your budget and the level of experience you prefer. Both our Junior and Senior Makeup Artists are professionally trained, highly skilled, and capable of delivering beautiful makeup and hairstyling results.

The main difference lies in their years of experience, exposure to a wider variety of makeup styles and techniques, and their ability to handle more complex or demanding requests. If you’re working within a budget, our Junior Makeup Artists offer excellent value without compromising on quality. If you prefer someone with more extensive industry experience or have a more intricate look in mind, a Senior Makeup Artist may be the ideal choice.

Is a deposit required?2026-07-04T13:33:32+00:00

Yes. A 50% non-refundable deposit is required to secure your booking, reserve your preferred timeslot and assign a makeup artist. The remaining balance is generally payable before your appointment.

What payment methods do you accept for the booking deposit?2026-07-09T05:17:13+00:00

We accept booking deposits via Bank Transfer / Telegraphic Transfer (TT), DuitNow, and PayPal. Please note that PayPal payments are subject to an additional 8% transaction fee to cover processing charges. If you prefer to pay using another method, such as Touch ‘n Go eWallet or other payment options, feel free to contact us and we’ll do our best to accommodate your request.

How do I pay the remaining balance after the makeup session?2026-07-09T05:33:22+00:00

The remaining balance can be paid after your makeup session is completed. We accept payment via Bank Transfer / Telegraphic Transfer (TT), DuitNow, or PayPal (Please note that PayPal payments are subject to an additional 8% transaction fee to cover processing charges). If applicable, you may also include any parking fees in the same payment.

We generally do not encourage cash payments for security and convenience reasons. However, if you have no other payment option, please let us know in advance. We will still be happy to accept cash payment when necessary.

Can I make the full payment in advance instead of paying a deposit?2026-07-09T05:52:46+00:00

Yes, absolutely! You’re welcome to make the full payment upfront if you prefer. Many of our clients choose this option because it offers greater convenience and a smoother experience on the day of their appointment.

Benefits of making full payment in advance:

  • No payment is required after your makeup session, so you can leave immediately once you’re ready.
  • No need to prepare cash or make a bank transfer while rushing to your event.
  • A faster and more seamless checkout process, especially if you’re on a tight schedule.
  • Less to remember on your appointment day, allowing you to focus on enjoying your special occasion.
  • Provides peace of mind, knowing your booking and payment have already been fully settled.

If there are any parking fees incurred on the day, these can simply be paid separately after the makeup session.

Can I request a specific makeup artist?2026-07-09T05:11:29+00:00

Unfortunately no because our makeup artists are assigned based on availability, scheduling and your booking requirements. This allows us to manage appointments efficiently while ensuring every client receives professional service from an experienced artist.

What makeup brands do your artists use?2026-07-04T13:39:04+00:00

Our artists use a combination of high-quality professional makeup brands such as mac, nars, morphe, tarte, ABH, Laura mercier, etc for makeup. All exceptional good brand, quality and suitable for different skin types and occasions. Product selection may vary depending on the assigned artist and your desired makeup style.

Can I show reference photos?2026-07-04T13:40:02+00:00

Absolutely. We highly encourage clients to share inspiration photos before or during the appointment. This helps our makeup artist better understand your preferred makeup style and achieve the look you envision.

How long does a makeup and hairstyling session take?2026-07-04T13:47:19+00:00

Most appointments take between 60 to 90 minutes depending on:

  • Makeup style
  • Hairstyle complexity
  • Hair length
  • Number of services booked

We allocate 120 mins in total to allow extra time for any touch-ups, adjustments or final refinement if needed so you have a more relaxed and complete experience.

Bridal and creative makeup may require additional time and take between 120-150 mins because it requires different kind of precission, application and refine makeup techniques comparing to personal makeup.

Do you provide hairstyling together with makeup?2026-07-04T17:40:26+00:00

Yes. Most of our packages include both professional makeup and hairstyling to provide you with a complete makeover for your special occasion.

Are hair accessories provided as part of the styling?2026-07-04T17:53:48+00:00

Please note that hair accessories and hair extensions are not included in our makeup and hairstyling services. If you wish to use them, you may purchase your preferred accessories online or from a retail store before your appointment. Our makeup artist will be happy to incorporate them into your hairstyle to complete your desired look.

Can I book makeup only without hairstyling?2026-07-04T17:53:19+00:00

Yes.If you wear a hijab or do not require hairstyling, you may choose to opt out of the hairstyling service. Please note that the package price will remain the same, as our pricing is based on the overall service package rather than individual components.

Do I need to prepare anything before the appointment?2026-07-04T17:18:26+00:00

Yes. Our makeup artist just need a chair and nearby power outlet to power their equipment. Also we recommend you arriving with a clean face and dry hair. If you have inspiration photos or specific requests, please share them in the WhatsApp group with your makeup artist before the session begins.

Do you provide false eyelashes?2026-07-04T13:53:53+00:00

Yes. False eyelashes are included for most makeup packages unless otherwise stated.

Can you accommodate last-minute bookings?2026-07-04T14:05:54+00:00

Yes but subject to artist availability but please note that an additional RM100 surcharge applies to bookings made less than 24 hours before the event. This surcharge reflects the additional coordination required to accommodate last-minute requests, including adjusting schedules, rearranging existing appointments and making premium allocations of time and resources. In many cases, it also involves extensive preparation and planning to ensure we can deliver the same high standard of service despite the shortened lead time. We recommend booking early, especially during weekends and wedding seasons to avoid disappointment and the late charges.

Do you provide makeup services before 6am?2026-07-04T17:27:33+00:00

Yes we do but there will be an additional RM100 surcharge incur because our makeup artist needs to report earlier than standard operating hours, which involves additional preparation time and scheduling adjustments.

Do you provide professional makeup services for large groups or events?2026-07-08T13:40:01+00:00

Yes! We specialize in providing professional makeup and hairstyling services for both small and large groups. Whether you’re organizing a corporate event, wedding, gala dinner, graduation, prom, photoshoot, pageant, or any special occasion, we can assign multiple experienced makeup artists to ensure everyone is ready on time.

Our team can cater to groups of up to 50 guests, with makeup artists scheduled strategically based on your event timeline. We recommend booking as early as possible for large group bookings so we can reserve the required number of makeup artists and coordinate the schedule smoothly.

If you have a large event coming up, simply let us know your event date, location, number of guests, and the time everyone needs to be ready, and we’ll recommend the most suitable makeup schedule for your group.

Are your makeup artists male or female?2026-07-08T14:11:58+00:00

All of our professional makeup artists are female. They are highly experienced in providing professional makeup and hairstyling services for weddings, ROM, bridal parties, corporate events, gala dinners, graduations, proms, photoshoots, Halloween, cosplay, and many other special occasions.

Our female makeup artists are dedicated to creating a comfortable, professional, and enjoyable experience for every client while delivering beautiful, long-lasting makeup and hairstyles tailored to your preferences.

If you have any preferences on male makeup artist, feel free to let us know when making your booking, and we’ll do our best to accommodate your needs.

How soon should I book my appointment?2026-07-05T07:13:48+00:00

We highly recommend booking your makeup and hairstyling appointment as early as possible to secure your preferred date, time and makeup artist. Our slots, especially during weekends, public holidays, and peak wedding seasons, tend to fill up quickly. Early booking helps avoid disappointment and late booking / last minute fees.

Why should I choose Pro Makeup Artist Malaysia?2026-07-04T14:15:42+00:00

Clients choose us because we offer:

  • Professional and experienced makeup artists
  • Convenient mobile makeup services
  • Affordable pricing
  • Door-to-door beauty services
  • Reliable customer support
  • Makeup for all occasions
  • Hundreds of satisfied customers across Malaysia

Our goal is to make every client look and feel their absolute best while enjoying a stress-free beauty experience.

Still Have Questions?2026-07-04T14:16:51+00:00

If you cannot find the answer you’re looking for, feel free to contact us via WhatsApp, LiveChat, phone or email. Our friendly team will be happy to assist you with your booking and recommend the most suitable makeup package for your occasion.

We’d love to hear from you! Let us know your about your specific makeup needs

Please call us now at +60125881469 to book the next available makeup artist

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